Contact information

We’re here to help you shop comfortably! At www.pinmoco.shop, we value our customers and are dedicated to providing the best support for our ergonomic cross legged chairs, home office furniture and daily leisure seating products. Whether you have a question about an order, global shipping, product assembly or daily maintenance, our team is ready to assist.

Operator: Hong Kong Comfort Zone Co., Limited Email: support@pinmoco.shop (We aim to respond to all inquiries within 24 hours on business days.) Phone: +852 5930 4085 Address: Room 19H, Wandi Plaza, 3 Tai Yau Street, San Po Kong, Wong Tai Sin District, 999077, Kowloon, Hong Kong Special Administrative Region

Our customer support team operates based on Hong Kong local time. Please note our operating hours: Monday – Friday: 9:00 AM – 5:00 PM (Hong Kong Time / HKT) Saturday – Sunday: Closed

Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.

Order Tracking: Please include your order number in your email for faster service. Shipping: We support worldwide shipping services for all home office ergonomic chairs. Returns: Check our 30-day Return Policy for detailed instructions. Billing: All prices and transactions are securely processed in USD.